Unity – Tips
Posted by cciev on August 2, 2006
The following tip may be utilized when you are asked to forward a call from CM / CME to Voicemail and have the caller leave a message. Then the message should be delivered to multiple user inboxes and also light up mwi on the appropriate phones.
a. Setup CM/CME to forward calls to VM. (say a route point with number 1005)
b. Create a PDL in Unity with members as the individual subscribers who needs to receive the message.
c. Create a Callhandler CH with number 1005. Go to Messages – > Message recipient and select this PDL you created in step 2.
