Unity – Message recording time settings

Posted: April 23, 2006 by cciestudy in Unity

Three places to change this

1. For outside callers 

Subscriber > Messages >  Taking messages from outside callers  > Maximum message length

Subscriber Template > Messages >  Taking messages from outside callers  > Maximum message length

Default: 300 seconds

2. For subscribers

Class of Service >  Messages > Maximum length of message subscribers can record

Default: 300 seconds

3. Advanced Settings Tool > Conversation > Maximum recording time – This value defines  the maximum that can be set from the Unity administration pages

Default: 1200 seconds 

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