Alternate MWI settings

Posted: June 18, 2006 by cciestudy in Unity

If the phone extension is 7000, but due to duplicate extension issues you add the user in Unity as 27000. To make MWI work, do the following

1. Set the Service Parameter > Multiple Tenant MWI Modes to True

2. Create a Translation Pattern to change 27000 to 7000. It is better to put this in a partition and add that partition to the CSS of the MWI ports.

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Comments
  1. Steve says:

    Any idea what this setting technically does? This helped me today, but I dont understand what’s going on “under the covers”.. Is there a good resource for an explanation of the MWI partition/CSS interactions?

    Also, any idea if this setting is valid in a CCM 5.x deployment?

    Thanks!
    -Steve

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