Attendant Console – Extended functions

Posted: June 25, 2006 by cciestudy in CM4.1 Features

acconfig.bat settings

1. JTAPI password – use the clear text password here

2. Hunting algorithim – will show broadcast and circular. Depending on what is set on the Pliot point, it will either show Longest Idle or First Available agent. 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s