Callback feature

Posted: June 25, 2006 by cciestudy in CM4.1 Features

Uses Cisco Extended functions service

To enable callback, all you need to do is to create a new softkey template and add the Callback softkey for Onhook and Ring Out states. Callback softkey on On hook state is used to check the status of the Callback and Callback softkey on Ring Out state is used to enable callback.  

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