Emergency Alternate Greeting – EAG

Posted: July 17, 2006 by cciestudy in Cisco Unity Express

EAG is implemented as a system script called checkaltgreet.aef. To activate EAG is a script, insert a Call Subflow checkaltgreet.aef into the script.

EAG is activated by the existence or absence of the greeting. It is stored as AltGreeting.wav. If this file exists on the system, the EAG is automatically activated and the special greeting is played whenever the script directs it to be played.

The number to call to record the greeting (to turn on the EAG feature) or to delete it is the Cisco UE pilot number associated with greeting management system (GMS).


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