Archive for the ‘Route Lists’ Category

When doing digit manipulation, first decide whether you want to do it at route pattern level or route group level. Route group level is recommended for following reasons.

 a. The end user will see the manipulated digits if you do digit manipulation at the route-pattern level. If you do it at route group level, the end user will not see that on his phone.

b. IF you do it at route pattern level, CDR will log the digits including the manipulated ones. So its recommended to do it at the route group level.

c. Any digit manipulation you do at route group level completely overrides the setting at route pattern level.

Advertisements

Choose either route pattern or route group to set External Ph number mask, Calling party transform mask and prefix digits. (not both). Any time you set a calling transform mask or prefix digit at the route group level, every other setting at route pattern is overridden.

If you set Rgroup setting to Default, it will honor settings at route pattern level. (except in cases where you set a calling transform mask or Prefix digits at route group level).

If you set Rgroup setting to On, it will override settings at route pattern level.

If you set Rgroup setting to Off, it will override settings at route pattern level. Calling party ext mask will not be used.

For MGCP gateways, if Caller ID DN is set at gateway level, it will override settings at route list level. If Caller ID DN is not set at gateway level, it will default back to Service parameter settings.

External Phone number mask

Posted: February 17, 2006 by sankar in Route Lists, Route Patterns, Route Plan

If you set EXt. phone number mask at the line level, the header bar on ip phone will be set to the same number. If phones extension is 1631 and you set the mask to 817542XXXX, the header bar will display 8175421631.

Route-Lists (Calling Party Info)

Posted: February 17, 2006 by sankar in Route Lists, Route Plan

If the RL is set to Default, it would follow whatever is set at the RP level.

If the RL is set to ON, it would override whatever is set at RP level.

If the RL is set to OFF, it would override external phone number mask settings and hence would use the DN of the line.

If the Calling Party Transform Mask is set at RL level, it overrides the settings at RP.

If the Caller ID DN is set at gateway level (H323) it overrides the settings at RL and RP level.

If the Caller ID DN is set at gateway level (MGCP) it overrides settings at RL and RP level. If Caller ID Dn is not set at gateway level (MGCP) but it is set at service parameter level, it uses the mask used at service parameter level.

If translation-patterns are set at the gateway, it overrides everything else.

————-Order of Operation for MGCP————–
Line
Route-pattern
Route-List
Service parameter (Caller ID)
CCM Gateway settings (Caller ID DN)
Actual gateway (translation patterns)
PSTN or PBX.

————-Order of Operation for H323————–
Line
Route-pattern
Route-List
CCM Gateway setting (Caller ID DN)
Actual gateway (translation patterns)
PSTN or PBX.

Prefix digits – Route Lists

Posted: February 17, 2006 by sankar in Route Lists, Route Plan

Prefix digits at RL level overides prefix digits at RP level.

If a Caller ID DN is specified either in service parameter or gateway level, prefix digits set at RP or RL level

How to Load balance outbound calls

Posted: February 13, 2006 by sankar in Route Lists, Route Plan

** This works only at the Route group level and is applicable only to the first route group in the route list

** At the route-group config page, set the order of selection for each device to 1.

** Change service parameter (Cisco Callmanager)

“Reorder Route List ” to True. (Default is False)

** If its set to True, CM uses Round Robin load balancing for the first route-group in the route-list

** If its set to False, CM uses linear distribution for those devices in the first route-group/route-list with the same device selection order.

Understanding Route-Lists

Posted: February 13, 2006 by sankar in Route Lists, Route Plan

*** Add a route-list
*** Enter a name
*** Select one route-group at a time.

*** Settings on Route-List
a. Use Calling party’s external phone number mask – On/ Off / Default.

i. If you use Default, what ever is configured at RP or Line is used.
ii. Off disables CLID.
iii. On indicates that calling party, full external number is used for CLID.

(Order of priority is , RL, RP, Line)

b. Calling Party Transform mask – Over rides what is set at Route pattern level/ Line level
c.