Digit manipulation – best practices

When doing digit manipulation, first decide whether you want to do it at route pattern level or route group level. Route group level is recommended for following reasons.

 a. The end user will see the manipulated digits if you do digit manipulation at the route-pattern level. If you do it at route group level, the end user will not see that on his phone.

b. IF you do it at route pattern level, CDR will log the digits including the manipulated ones. So its recommended to do it at the route group level.

c. Any digit manipulation you do at route group level completely overrides the setting at route pattern level.