Archive for the ‘Unity’ Category

How to manually replicate Unity Objects?

Posted: October 9, 2006 by cciestudy in Unity

Unity Admin > Configuration > Settings

Replicate Cisco Unity Directory Objects

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How to toggle between 12 and 24 hr time format in Unity

Posted: October 9, 2006 by cciestudy in Unity

Unity Admin > Configuration > Settings

Schedule options: Use 24-hour time format for conversation and schedules

Default: 12-hour format

How to enable/disable spelled name search?

Posted: October 9, 2006 by cciestudy in Unity

Unity Admin > Configuration > Settings

Address messages to other subscribers:  Enable spelled name search

Default: Enabled

Unity MWI

Posted: September 12, 2006 by cciestudy in Unity

For MWI to work, the unity ports and MWI on/off numbers should have a CSS that included the phone lines.

Unity MWI

Posted: September 12, 2006 by cciestudy in Unity

For MWI to work, the unity ports and MWI on/off numbers should have a CSS that included the phone lines.

Unity TRAP

Posted: August 9, 2006 by cciestudy in Unity

TRAP uses the Default Outdial Restriction table.

a. setup meetme conference, conf bridge as necessary. Let meetme number be 1900

b. setup a route point for calls from external and internal callers as the dial-in bridge number. Let this be  1800. Cfwdall this CTI route point to voice mail.

c. Setup a Call handler meetme in Unity. Under transfer settings, tell it to ring subscriber at extn 1900. Use Supervise transfer and Check Ask Caller’s name option.

d. Create a call routing rule under forwarded calls in Unity, and set teh Forwarding station to be 1800 (CTIRP). Attempt a transfer to callhandler meetme that you just created in step c.

Unity will ask the caller his name and transfer him to the conference bridge. Conference bridge members who already have joined the conference will hear, “Call from <callername>”